We have successfullydifferentiated ourselves from other organizations through high quality trainingand customer service excellency. Audits and quality improvementprojects are vital aspects of clinical governance and continual serviceimprovement in Healthcare. Audits allow organizations to continuallywork toward improving quality of care by showing them where they are fallingshort, allows them to implement improvements, and re-audit or close the auditcycle to see if beneficial change has taken place.